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FAQ

Q: How to access the site?

A: There are 2 forms of access to the website.
1. Guest access without registration
2. Registered access by phone number

Q: How do I become a member?

A: 1. Register with your phone number
2. Receive an OTP via the phone number specified in the application process
3. Enter the OTP as received by message within 15 minutes of the specified time
4. Set a password for next time access.

Q: Why? So I can't verify OTP code for login.

A: If you didn't receive OTP verification code from SMS to apply for membership. This can happen in the event of a new subscription or forgotten password by an existing account. It may be due to the following reasons
- The phone number entered is not the phone number registered for an account with Coffee Quality Chain
- The user has blocked receiving SMS both on the phone. or network service provider
- Problems with the SMS sending system of the network service provider, etc.
However, if you do not receive OTP via SMS, please contact via email. support@infochain.asia

Q: Why can't I sign in?

A: In case you are unable to login to the system may be caused by
- Phone number entered to access the system Not the phone number registered for an account with Coffee Quality Chain
- Forgot Password

Q: I forgot my password, what should I do?

A: 1. Press icon Login
2. Tap Forgot Password
3. Enter your phone number
4. Receive an OTP via the phone number registered for an account with Coffee Quality Chain
5. Fill in the OTP as received by message within 15 minutes as scheduled
6. Set a new password. for next time access

Q: How do I contact Coffee Quality Chain staff?

A: Email : support@infochain.asia